Money-Back Guarantee & Reschedule / Cancellation / Refund Policy
We believe we’re the best choice for you! So we’ve decided to take all the risk onto our backs. If after enrolling into any of our courses or experiences, you feel that you didn’t learn a lot or didn’t have fun, we will refund your payment in full - no strings and no hard feelings!
Reschedule / Cancellation / Refund Policy
We will never reschedule or cancel an event due to internal circumstances, such as instructors / vehicles unavailability, volume of sales, etc.
Our mission is to provide the highest level of driver training and a ton of fun. This requires conducting training on mixed surfaces, as opposed to only on asphalt. While we have alternative layouts and multiple venues available for different weather and road conditions, we appreciate your understanding of the fact that extreme weather conditions may in rare cases force us to reschedule the event to another date, or offer alternative training. If the event you have signed up for gets rescheduled due to circumstances outside of our control, such as extreme weather deteriorating the training grounds, and road repairs are impossible due to flooding, we will not be able to provide a refund, however we will reschedule your package for any future date, convenient for you, with no time limit.
We ask you to appreciate that running events without long wait times requires extensive scheduling and planning. If you cannot make it for your scheduled time, please let us know by emailing firstname.lastname@example.org no later than 48 hours before your time slot, and we will reschedule you for another time on the same day.
We offer full refunds with no penalty on cancellations made 60 days or more in advance of scheduled event / course dates. Please send a notice of cancellation and / or rescheduling your course to email@example.com
Cancellation or rescheduling requests made 60-30 days in advance of a course / event are subject to a 25% administrative fee.
We ask you to understand that we cannot offer refunds to rescheduling options for courses / training made less than 30 days in advance of a course.
The good news is that all our courses / training spots are fully-transferable. You may notify us by emailing firstname.lastname@example.org of a replacement at any time prior to the beginning of you course with no cost or penalty.
We will also provide them with a free phone consultation to offer alternations to the package they are getting, which would maximize the training for their experience and their goals.
In case you cannot make it to the event, we recommend to offer your package to one of your friends. We will make sure that they learn a lot and an absolute blast!
We reserve the right to change the terms of these policies at any time and without written notice, but we give you our word that we will always be fair, understanding, and will always operate in your best interest.